Delivery Information

At Forelsket, we personally put together and pack each item of jewelry to suite your order before it is shipped. Our processing time varies from product to product but we typically ship your order out within 48 hours, excluding weekends. Once the order is shipped, you will receive a confirmation email after which your order will typically be delivered the following working day depending on your location. Deliveries to remote locations may take up to 5 working days depending on the location.

Please note that shipping times are estimates only and we therefore cannot be held responsible or liable if your order is delayed after dispatch. Delays do occasionally occur but we are committed to doing everything that we can to resolve any issues experienced. Simply contact us via our website contact form if you have any queries or concerns regarding the delivery of your order.

We offer free door to door courier delivery within South Africa on all orders to main city centres over R500. For remote locations within South Africa, we offer free local post office collection on orders over R500. If your order does not exceed R500, a delivery fee will be added upon checkout. The door to door courier delivery fee for main city centers is R99. Remote location post office collection is R92.

Track Your Courier Delivery

As soon as your order is sent to our courier service provider, you’ll receive a confirmation email with a tracking number and a link to the courier service tracking web page.

We are currently using Aramex couriers to deliver our products, you can access their website parcel tracking page through the link below.

Aramex couriers Parcel Tracking

Track Your Local Post Office Collection

Our local post office collection service is fulfilled by Speed Services Couriers and will be delivered to your nearest local post office counter. As soon as your order has been sent, you’ll receive a confirmation email with a tracking number and a link to the courier service tracking web page.

Speed Services Courier – Parcel tracking

If you are collecting your parcel yourself, you do not need to wait for a collection slip in order to collect your parcel. Simply take you tracking number with you to your local post office once the status has changed to awaiting collection on the tracking page.